Episode 39: Lucia Guillory, Head of People at Patreon


Lucia Guillory, PhD, leads the people team at Patreon. Throughout her career she has worked in various roles across HR and is now developing a holistic approach to people operations.

Join us for an in-depth conversation about taking on HR from a holistic, people-first approach; how she got her start in HR; and her passion for her work.

Topics:

  • Social Dominance Orientation
  • Facebook’s frightening new algorithm
  • Using a model to predict attrition
  • Addressing risk
  • The effects of diversity and homogeneity on teams
  • Lucia’s multi-level approach to management
  • When orgs will adopt a holistic approach to HR
  • Lucia’s “big, hairy, audacious goal” for her career

Quotes:

“When I think about constructing a ‘people function’, I think that data should be at the forefront…” -Lucia Guillory

“I felt as though people analytics just wasn’t being leveraged effectively…” -Lucia Guillory

Resources:

Patreon

First Round

Lucia on LinkedIn

The Emotionally Intelligent Recruiter