Episode 54: Patty McCord, Former Netflix Chief Talent Officer and Author, Powerful: Building a Culture of Freedom and Responsibility

Patty McCord is the former Chief Talent Officer at Netflix, where she is known for her PowerPoint culture presentation Freedom and Responsibility, which has garnered over 16 million views. Her 2018 business book, Powerful: Building a Culture of Freedom and Responsibility, offers readers a unique path for creating workplace culture and profitability.

Join us as Ms. McCord talks about ways to create, motivate, and lead great organizations. She shares fresh perspectives that just may challenge your ideas about work and the way an organization should be run.

In this episode, we will learn:

  • What you need to know before having a difficult workplace conversation.
  • The powerful organizational benefits of radical honesty.
  • Why, typically, feedback = constructive criticism = something you don’t want to hear—and the remarkably simple, better way to give valuable feedback.
  • The most effective ways to bring about true diversity in your organization.
  • A proven methodology for making uncomfortable conversations much more comfortable.
  • The skills that will help you function in an ambiguous environment.


Patty McCord 

On the effectiveness of the once-per-year review process: “Name for me one thing that you do once a year that you’re good at! If you want to get better at delivering messages to people, start delivering messages to them. You need some structure, some discipline. Something where you set up a steady rhythm of how you’re doing. “

On feedback: “Feedback should be selfless. And actionable. That is useful feedback.” 

Contact details:

Patty McCord’s website

Patty McCord on twitter

Caroline Stokes – The Forward Co.

Diagnose your organizations EQ to use the online diagnostic featured in Caroline Stokes’ new book Elephants Before Unicorns: Emotionally Intelligent HR Strategies To Save Your Company.